Webinar: Creating an Organizational Culture of Inclusion: 21st Century Challenges for Healthcare Organizations

https://www2.gotomeeting.com/register/749800635

By the middle of the twenty-first century, non-Hispanic whites will comprise a numerical minority of the population. The U.S. will be a minority-majority.

Challenges presented by cross-cultural interactions within healthcare settings include possibly reduced quality of care, and worsening patient outcomes, resulting from language barriers and different patterns of illness behavior among people who are unaccustomed to navigating the complex U.S. healthcare system. Additionally, poor management of an increasingly culturally diverse patient population may have negative implications fiscally and may expose healthcare organizations to litigation risks. The regulatory landscape is rapidly changing. The NCQA, Joint Commission and U.S. Office of Minority Health have each issued standards for culturally competent care.

 Join the Culture-Quality-Consortium for an interactive webinar on creating an organizational culture of inclusion. The webinar will feature guest speaker Dr.

—Thomas LaVeist

Director of the Hopkins Center for Health Disparities Solutions
at the Johns Hopkins Bloomberg School of Public Health.

Topics: Building Community, Cultural Competence, Health Care Access, Immigrants